Shipping Policy
Please carefully review our Shipping Policy when purchasing our products. This policy will apply to any order you place with us.
What are my shipping and delivery options?
Logistics partners: 4PX, YunExpress, Wanb Express, UBI
| Order Price | Worldwide Shipping Fee |
|---|---|
| 58.99 | Standard shipping: 13.99 |
| Over $59 | Free Delivery |
Note: We follow the above shipping fee rules. However, we do charge a specific shipping fee for certain products.
Order processing time
Processing time: 3–7 days
Do you deliver internationally?
Yes, we ship worldwide.
Important note on international delivery
We may be subject to various rules and restrictions in relation to certain international deliveries. You may also be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live, and you will be responsible for any such additional costs or taxes.
What happens if my order is delayed?
If delivery is delayed for any reason, we will let you know as soon as possible and will advise you of a revised estimated delivery date.
For EU and UK consumers: This does not affect your statutory rights. For more information, please refer to our Terms.
Questions about returns?
If you have questions about returns, please review our Return Policy.
COVID-19 statement and shipping delays
If you have placed an order for a product, please be aware that there may be shipping delays in receiving your order.
Due to limited transportation availability as a result of the ongoing impact of COVID-19, products and packages may require more time to be delivered. Our team is doing our best to provide accurate estimated timelines for all orders. However, the unpredictability of the global supply chain means that there is always a risk of orders being delayed beyond our estimates.
We sincerely appreciate your patience and understanding during this time. We will be happy to assist you with any questions or concerns you have regarding existing or future orders.
How can you contact us about this policy?
If you have any further questions or comments, please contact us via our Support Centre.